CX · Returns
Returns & exchanges
Unworn kits with tags, within 14 days of delivery. Size exchanges depend on remaining stock in the drop window.
- 1. Submit the form with order email
- 2. We review → approve or reject
- 3. Ship back with the label we send
- 4. Refund or exchange after inspection
Final sale: worn, washed, or customized pieces; fragrance/smoke damage; after 14 days. Full policy: /legal/returns.
Other questions? Support
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