Support

Hello from the atelier

Orders, fit, shipping — use the form. For returns and size swaps, start a returns request so the queue stays clean.

  • How long do I have to return?

    14 days from delivery — unworn, tags on. Start at /returns.

  • Can I exchange size?

    Yes when stock remains in the drop window. Request an exchange on /returns.

  • Where is my order?

    Tracking lands when we ship. Still stuck? Message us with your order id.

  • Partner pieces from a look?

    Those checkout with the partner. Questions about atelier stock stay here.

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